About Us
Point Underwriting Agency is a leader underwriting agency specialising in Accident and Sickness coverage across Australia. Based in Manly NSW, we offer innovative insurance solutions include Personal Accident and Sickness, Group Personal Accident, Sports Injury Protection, and Voluntary Workers Cover.
Our success is built on four key pillars: People, Product, Claims and Service – our mission is simple: do Accident and Sickness differently.
If you’re an experienced Claims Assessor ready to bring you’re a-game and grow your career in a fast-paced, rewarding environment, we’d love to hear from you!
About the Job
As the successful candidate, you will be responsible for timely and cost-effective management of a portfolio of Accident and Sickness claims. To achieve this, you will:
- Ensure that claims service standards (internal and external) are met in a timely manner.
- Complete initial claim assessment sheets with detailed action plan and file strategies.
- Manage claims from notification to file closure.
- Ensure all actions are conducted within the limits of your authority and obtain authorisation where required.
- Ensure that claims are managed tactically and strategically to generate optimal financial outcome while maintaining fairness to third parties involved.
- Develop and maintain relationships with all stakeholders through exceptional customer service and support.
- Conduct timely investigations in relation to coverage and medical issues.
- Engage appropriate experts to assist with claims assessments where needed.
- Maintain an effective diary system to balance competing priorities and tasks.
About you
- Relevant tertiary qualification (highly favoured), with completion of HSC as a minimum.
- Demonstrated experience in a personal injury claims roles (PA & Sickness experience is highly regarded).
- Excellent written and verbal communication skills, with the ability to express thought, information, and ideas clearly.
- Highly developed interpersonal skills with the ability to build and maintain effective relationships with a diverse range of people.
- Strong attention to detail along with high numeracy skills.
Why Us?
We value our team and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here’s what you can expect when you join us:
- Prime Manly location with flexibility to work from Sydney CBD.
- A role where you can truly make an impact—helping people and driving business growth.
- Ongoing career development with training and growth opportunities.
- A supportive, fun, and dynamic team culture where your contributions are valued!
If you’re ready to embark on an exciting journey with Point Underwriting Agency, submit your application today!
