Australia

Position DescriptionSenior Digital DesignerPosition Title: Senior Digital DesignerReports To: Head of MarketingLocation: Carrum Downs, Melbourne (Hybrid options available)Employment Type: Full-time, PermanentSalary Range: $80,000 - $90,000 + Superannuation<ul><li></ul>About That Marketing CompanyThat Marketing Company (TMC) is a Melbourne-based marketing agency with over 16 years of experience serving SME clients across Tourism, Retail, Manufacturing, Construction, and Professional Services. We operate with our unique H.AI positioning, combining Human creativity with AI efficiency to deliver exceptional marketing outcomes for our clients. Based in Carrum Downs in Melbourne’s southeast, we’re a tight-knit team of professionals working collaboratively to help our clients grow.Position OverviewWe are looking for a Senior Digital Designer to join our creative team. This is a hands-on role where you’ll produce outstanding, creatively inspiring digital work daily. You’ll report to our Head of Marketing and work alongside our existing design team, bringing specialised expertise in web design, digital asset creation, and modern AI-enhanced design workflows.This role is intended to support our existing creative capabilities, with a primary focus on digital-first outputs, including websites, landing pages, digital advertising assets, social media graphics, email templates, and UI/UX design elementsKey ResponsibilitiesWeb &amp; Digital Design<ul><li>Design responsive websites and landing pages that convert, working within WordPress, Webflow, and/or custom CMS environments</li></ul><ul><li>Create wireframes, mockups, and interactive prototypes using Figma</li></ul><ul><li>Develop and maintain design systems, ensuring consistency across client projects</li></ul><ul><li>Optimise user experience (UX) and user interface (UI) elements for accessibility and performance</li></ul>Digital Asset Production<ul><li>Produce digital advertising creative for Google Display, Meta, LinkedIn, and programmatic platforms</li></ul><ul><li>Design email marketing templates and eDM graphics</li></ul><ul><li>Create social media content graphics, carousels, and stories optimised for each platform</li></ul><ul><li>Develop motion graphics, GIFs, and straightforward video content for digital channels</li></ul>AI-Enhanced Design Workflows<ul><li>Leverage AI design tools (eg, Adobe Firefly, Midjourney, Figma AI, Canva AI) to accelerate creative workflows</li></ul><ul><li>Use prompt engineering techniques to generate conceptual artwork, mood boards, and design variations</li></ul><ul><li>Integrate AI-generated elements seamlessly into professional, brand-compliant deliverables</li></ul><ul><li>Stay current with emerging AI design tools and recommend adoption where appropriate</li></ul>Collaboration &amp; Process<ul><li>Work collaboratively with the marketing team, account managers, and clients</li></ul><ul><li>Present design concepts and rationale to internal stakeholders and clients</li></ul><ul><li>Manage multiple projects simultaneously within agreed timelines</li></ul><ul><li>Contribute to creative brainstorming and strategic discussions</li></ul>Essential RequirementsExperience &amp; Skills<ul><li>Minimum 5+ years’ experience in digital design, ideally within an agency environment</li></ul><ul><li>Expert proficiency in Figma for UI/UX design and prototyping</li></ul><ul><li>Strong command of Adobe Creative Suite (Photoshop, Illustrator, and After Effects)</li></ul><ul><li>Demonstrated experience designing and building websites (WordPress, Webflow, or similar)</li></ul><ul><li>Portfolio showcasing web design, digital advertising, and social media creative</li></ul><ul><li>Understanding of responsive design principles and mobile-first approaches</li></ul><ul><li>Knowledge of HTML/CSS fundamentals (you don’t need to be a developer, but should understand the constraints)</li></ul><ul><li>A Bachelor’s degree in Graphic Design, Digital Media or a related field is highly desirable</li></ul>AI Design Capabilities (Essential)<ul><li>Practical experience with AI image generation tools (Adobe Firefly, Midjourney, DALL-E, or similar)</li></ul><ul><li>Understanding of prompt engineering principles for design applications</li></ul><ul><li>Ability to refine and integrate AI-generated content into professional deliverables</li></ul><ul><li>Commitment to staying current with AI design tool developments</li></ul>Desirable Skills<ul><li>Experience with motion graphics and video editing (After Effects, Premiere Pro)</li></ul><ul><li>Familiarity with design tokens and component-based design systems</li></ul><ul><li>Understanding of accessibility standards (WCAG)</li></ul><ul><li>Experience with animation tools</li></ul><ul><li>Basic understanding of conversion rate optimisation (CRO) principles</li></ul><ul><li>Knowledge of SEO considerations in web design</li></ul>Personal Attributes<ul><li>Self-motivated with strong attention to detail</li></ul><ul><li>Excellent time management and ability to juggle multiple projects</li></ul><ul><li>Strong communication skills, able to present and justify design decisions</li></ul><ul><li>Collaborative mindset, comfortable working within a small, agile team</li></ul><ul><li>Proactive learner with genuine curiosity about emerging design technologies</li></ul><ul><li>Problem solver who can work independently when required</li></ul>What We Offer<ul><li>Competitive salary package based on experience ($85,000 - $90,000 + super)</li></ul><ul><li>Opportunity to work with diverse SME clients across multiple industries</li></ul><ul><li>Access to cutting-edge AI design tools and technologies</li></ul><ul><li>Professional development support and training opportunities</li></ul><ul><li>A collaborative, supportive team environment</li></ul><ul><li>Carrum Downs location with parking available</li></ul><ul><li>A collaborative and supportive environment </li></ul>How to ApplyPlease submit your application, including:<ul><li>Your CV/resume</li></ul><ul><li>A link to your online portfolio showcasing relevant digital design work</li></ul><ul><li>A brief cover letter explaining why you’re interested in this role and what you’d bring to TMC (you will not get a reply without a personalised cover letter)</li></ul>Applications to: hello@thatmarketing.co That Marketing Company is an equal opportunity employer.

Senior Digital Designer

Digital Marketing CoordinatorReports To: Head of Digital Employment Type: Full-time Location: Carrum Downs, VIC (Hybrid: 4 days onsite)Why This Role MattersAt That Marketing Company, we don’t just run campaigns; we create long-term digital value and boost efficiency. This role is crucial to our operations, working closely with the Head of Digital to implement strategies that drive our clients' success and our agency's growth. We pride ourselves on being "process-obsessed" and "results-focused," meaning every task you complete contributes to a bigger, more meaningful system.You’ll be a hands-on contributor, focusing on the details that make our digital campaigns not just effective but also efficient and repeatable. This role is ideal for someone proactive, has a keen eye for detail, and is motivated by measurable results.Role Purpose:Support the agency’s digital marketing services by managing the daily execution of campaigns, ensuring client projects are delivered on time and within scope. You will handle various tasks, from building campaigns and analysing data to contributing to internal systems and processes. Your work will directly underpin our strategic aim of creating scalable and consistent value across all projects.Key ResponsibilitiesCampaign Execution &amp; Management<ul>
<li>Implement and oversee digital marketing campaigns across various channels, including paid search (PPC), social media, SEO, and email marketing.</li>
<li>Create and schedule content, manage ad creatives, and assist with keyword research.</li>
<li>Monitor campaign performance and track key metrics, finding opportunities for optimisation.</li>
<li>Support the setup and maintenance of digital platforms (e.g., WordPress, Webflow, HubSpot, HighLevel).</li>
</ul>Reporting &amp; Analytics<ul>
<li>Compile data from various sources (e.g., GA4, Meta Ads Manager) to create performance reports for the Head of Digital and clients.</li>
<li>Ensure data accuracy and assist in analysing campaign results to inform future strategy.</li>
<li>Track billable hours and project progress to support the team’s efficiency goals.</li>
</ul>Systems &amp; Support <ul>
<li>Help implement and use standardised workflows and templates for tasks like client onboarding and performance reporting.</li>
<li>Contribute to the documentation of processes and knowledge transfer to ensure consistency across projects.</li>
<li>Provide administrative and technical support for digital projects as needed.</li>
</ul>Success Profile<ul>
<li>Technically Versatile: Proficient in using various digital tools and platforms, with a willingness to learn new technologies as our agency keeps up with AI progression.</li>
<li>Process Obsessed: Values and adheres to established systems and workflows to ensure high-quality and consistent outcomes.</li>
<li>Results-Focused: Motivated by data and measurable results, with a focus on efficiency and achieving project objectives.</li>
<li>Attention to Detail: Thorough in managing campaign execution and data reporting to prevent errors and ensure precision.</li>
</ul>

Digital Marketing Coordinator

Hey there! Are you the kind of digital marketer who's truly passionate about making a real difference for clients? You'll be at the heart of crafting, launching, and continuously refining powerful digital advertising campaigns across platforms like Google Ads and Meta Ads. Get ready to deep-dive into performance metrics and unearth data-driven insights that ensure campaigns smash their KPIs and budget goals. You'll also boost organic growth through SEO strategies and breathe new life into client websites (predominantly WordPress). If you thrive on teamwork with our creatives, have a knack for numbers, and are always curious about the latest digital trends, we'd love to chat!About the roleIn this pivotal role, you will be responsible for planning, executing, and optimising high-performance digital advertising campaigns across platforms such as Google Ads and Meta Ads. Leveraging your strong analytical skills and proficiency with tools like Google Analytics, you will diligently monitor key performance metrics, provide actionable insights for continuous optimisation, and implement data-driven strategies, including A/B testing and remarketing. This role also encompasses collaborating on SEO strategies to maximise both organic and paid growth, managing website updates and content loading, and ensuring all creative assets align with campaign goals. If you possess a creative mindset, strong attention to detail, and a passion for staying updated on the latest digital trends and best practices, you will thrive in managing multiple projects and consistently delivering exceptional results for our clients.Campaign Management<ul>
<li>Plan, execute, and optimise digital advertising campaigns (Google Ads, Meta Ads, LinkedIn, etc.) to drive client success.</li>
<li>Monitor performance metrics (CPC, CTR, CPA, ROI) and provide actionable insights for continuous optimisation.</li>
<li>Manage budget allocation and ensure campaigns deliver on KPIs within the agreed-upon budget.</li>
</ul>Reporting &amp; Analysis<ul>
<li>Create regular performance reports (weekly or monthly) for clients, tracking key metrics and providing actionable insights for improvements.</li>
<li>Use tools such as Google Analytics, Agency Analytics, and Google Tag Manager to analyse and report on digital performance.</li>
<li>Collaborate with the team to implement A/B testing and refine campaigns based on data-driven insights.</li>
</ul>SEO and Website <ul>
<li>Assist with planning and implementing SEO strategies alongside paid advertising to maximise organic and paid growth.</li>
<li>Stay updated on the latest digital trends, algorithms, and best practices to ensure campaigns are optimised.</li>
<li>Manage digital development projects/websites (managing dev and design, assisting in content loading, testing and launch)</li>
<li>Updating existing client websites with landing pages, content loading, blog updates, and database exporting (predominantly WordPress)</li>
</ul>Content Creation and Collaboration<ul>
<li>Work closely with the content, design, and social teams to ensure content aligns with campaign goals and digital strategies.</li>
<li>Assist in the creation of ad copy, brief of visuals and other creative assets for campaigns.</li>
</ul>Experience:<ul>
<li>2+ years of experience in digital marketing with a focus on performance-based campaigns (Google Ads, Meta Ads, etc.).</li>
<li>Familiarity with SEO strategies and best practices.</li>
</ul>Skills:<ul>
<li>Proficient in Google Ads, Facebook Ads Manager, Google Analytics, and other digital marketing tools.</li>
<li>Strong analytical skills and ability to make data-driven decisions.</li>
<li>Knowledge of A/B testing, landing page optimisation, and remarketing strategies.</li>
</ul>Additional Requirements:<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work independently and manage multiple projects simultaneously.</li>
<li>Strong attention to detail and ability to meet deadlines.</li>
<li>A creative mindset with a passion for digital marketing.</li>
</ul>

Digital Coordinator (Agency)

Summary:We are seeking an experienced Account Manager to join our team. The successful candidate will be responsible for managing and maintaining relationships with our clients, ensuring their satisfaction and retention. The Account Manager will work closely with our sales team to identify new business opportunities and develop strategies to grow our client base.Responsibilities:<ul>
<li>Build and maintain strong relationships with clients, acting as their primary point of contact</li>
<li>Understand clients' needs and objectives, and develop strategies to meet their goals</li>
<li>Collaborate with sales team to identify new business opportunities and develop proposals</li>
<li>Manage client accounts, including contract negotiations, billing, and invoicing</li>
<li>Monitor client satisfaction and address any issues or concerns in a timely manner</li>
<li>Provide regular reports and updates to clients on project status and progress</li>
<li>Stay up-to-date on industry trends and developments, and provide insights and recommendations to clients</li>
</ul>Qualifications:<ul>
<li>Bachelor's degree in business, marketing, or a related field</li>
<li>3+ years of experience in account management or a related field</li>
<li>Strong communication and interpersonal skills</li>
<li>Excellent organizational and time management skills</li>
<li>Ability to work independently and as part of a team</li>
<li>Proficiency in Microsoft Office and CRM software</li>
</ul>

Account Manager

Job SummaryWe are seeking a proactive and results-driven Account Manager to lead client relationships and ensure exceptional campaign delivery across digital marketing channels. This role is responsible for overseeing client campaigns, ensuring timely execution, maintaining strong internal and external communications, and driving client satisfaction and retention.The ideal candidate has a solid foundation in digital marketing, strong organisational skills, and the ability to manage multiple client relationships with confidence and professionalism.Key ResponsibilitiesDaily:<ul>
<li>Monitor campaign progress, team assignments, and deadline adherence</li>
<li>Liaise with clients to communicate progress, provide insights, and recommend strategy adjustments</li>
<li>Collaborate with internal teams to align deliverables with client brand voice and goals</li>
<li>Ensure client briefs, changes, and updates are communicated across departments</li>
<li>Proactively follow up with clients and team members to keep projects on track</li>
<li>Maintain a positive, solutions-focused attitude and contribute to a collaborative team culture</li>
</ul>Weekly:<ul>
<li>Facilitate weekly client communications and manage follow-ups</li>
<li>Review and analyse campaign performance across traffic, leads, and sales</li>
<li>Coordinate internal tasks to align with client priorities and timelines</li>
</ul>Monthly:<ul>
<li>Conduct client reporting sessions and suggest performance-driven adjustments</li>
<li>Update CRM systems and communicate client status changes to leadership</li>
<li>Identify upsell or cross-sell opportunities for additional services</li>
</ul>Quarterly:<ul>
<li>Create and present performance summaries to clients and internal stakeholders</li>
<li>Participate in personal development by completing a marketing-related course or reading</li>
<li>Provide feedback for team performance evaluations</li>
<li></li>
</ul>Key Challenges<ul>
<li>Managing multiple client relationships with consistent, high-quality service</li>
<li>Coordinating deadlines and campaign assets across cross-functional teams</li>
<li>Aligning campaign strategies with client goals and budget</li>
<li>Tracking and optimising campaign performance metrics</li>
<li>Proactive follow-ups and accountability within the team</li>
</ul>Internal RelationshipsAccount Team: Daily project updatesOperations Team: Daily project updatesOperations Manager: Weekly resourcing and approvalsDepartment Heads: Ad-hoc project and client escalationsHR &amp; CEO: Feedback and performance evaluations (quarterly/as requested)External RelationshipsSuppliers: Project deliverables (as needed)Required Soft Skills<ul>
<li>Teamwork</li>
<li>Communication</li>
<li>Flexibility &amp; Adaptability</li>
<li>Customer service focus</li>
<li>Integrity</li>
<li>Attention to detail</li>
<li>Time management</li>
<li>Negotiation</li>
<li>Relationship building</li>
<li>Organisation</li>
<li>Initiative and persistence</li>
</ul>Required Hard Skills<ul>
<li>Skill - Proficiency</li>
<li>Marketing Strategy- Intermediate</li>
<li>Social Media Ads - Intermediate</li>
<li>PPC &amp; SEO - Intermediate</li>
<li>Web Design/Dev- Intermediate</li>
<li>Copywriting- Intermediate</li>
<li>Customer Service - Advanced</li>
<li>Problem-Solving - Advanced</li>
<li>Microsoft Office &amp; G-Suite - Intermediate–Advanced</li>
<li>Google Ads Manager - Intermediate</li>
<li>CRM Tools - Advanced</li>
<li>Adobe Creative Suite - Basic</li>
<li>Project Management Software - Intermediate</li>
<li>Zoom/Teams - Intermediate</li>
<li>SEO - Intermediate</li>
<li>Sales Funnels &amp; Platforms (e.g. HubSpot, ClickFunnels, High Level) - Basic</li>
</ul>Education &amp; ExperienceRequired: Bachelor’s Degree in Marketing, Advertising, Communications or a related fieldPreferred: Complementary studies in Business, Communications, or AdministrationExperience: Minimum 5 years in marketing or advertising rolesLanguages: Fluent English (written and spoken)Screening: Written and spoken English assessment, cultural fit evaluationAdditional InformationWork Environment: Fast-paced, team-oriented, client-focused

That Marketing Company

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