Australia

Why we have this role…As part of our Club’s hospitality team, the Waitstaff is crucial in providing exceptional dining service to our members and guests. You will help create a welcoming and enjoyable atmosphere while ensuring service runs smoothly and efficiently. Your professionalism and attention to detail contribute to the overall customer experience and reputation of the Club.What key responsibilities does this role have? <li>Provide friendly, attentive, and professional service to all members and guests.</li><li>Take food and beverage orders accurately and deliver them in a timely manner.</li><li>Assist with setting up, clearing, and maintaining clean and presentable dining areas.</li><li>Handle customer inquiries and resolve any concerns with a positive and proactive approach.</li><li>Process payments accurately using cash and POS systems.</li><li>Support the bar and kitchen teams when necessary to ensure seamless operations.</li><li>Follow hygiene, food safety, and workplace health and safety regulations.</li>Ideal background…<li>Previous experience in a restaurant, café, club, or hospitality setting is preferred but not essential.</li><li>Understanding of food and beverage service standards.</li><li>Familiarity with RSA requirements and customer service best practices.</li><li>Having an up-to-date RSA would be beneficial, but not necessary.</li><li>Experience handling cash and electronic payments is an advantage.</li><li>Ability to work flexible shifts, including evenings, weekends, and public holidays.</li>

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Wait Staff

We have multiple opportunities at Shoalhaven Ex-Services Group - Nowra and WorrigeeWe offer a diverse range of employment opportunities and are always on the lookout for motivated individuals to extend our team. We are a local leader of employment in the Shoalhaven with two premises, The Ex-Servos located in the heart of Nowra and Worrigee Sports, situated in Worrigee.The Group is currently seeking multiple experienced casual bar and gaming hosts for our growing operations.The Shoalhaven Ex-Service’s Group seeks multiple motivated, well-presented, and dedicated hospitality professionals to join our Bar Operations team. If you are self-motivated, keen, and willing to exceed customers' expectations then we'd love to chat!**Applicants must have an availability that includes nights and weekends**We are looking for:•	A positive attitude and strong customer service orientation coupled with a fun and outgoing personality.•	High level of emotional intelligence to take care of a diverse range of guests.•	Providing a high level of customer service ensuring our members and guests comfort is at a premium standard. •	Excellent communication and interpersonal skills.•	Attention to detail and the ability to multitask efficiently.•	Success in working in a team environment and the flexibility to handle changing and challenging customer needs.•	Barista and / or cocktail experience highly regarded.•	Keno and TAB experience preferred but not essential as training will be provided.•	Willingness and ability to work day and night shifts, functions, weekends and understand the dynamic industry that is hospitality. •	Ensuring that cleanliness is always maintained at the highest standard.•	Good working knowledge of WH&amp;S principles.•	Bar experience with a sound knowledge of beverage products.•	Adhere to responsible service of alcohol (RSA) and responsible service of gambling (RSG) regulations and Codes relating to Licensed Clubs.•	Willing to complete AML/CTF and police check.•	A current RSA &amp; RCG is essential, (ARCG and RGO for gaming roles)•	Our Gaming Hosts also:<ul>
<li>Assist customers with gaming-related queries. </li>
<li>Have the ability to fix minor gaming machine faults. </li>
<li>Understand AML/CTF policy and have a focus on harm minimisation and customer gambling helpline and support.</li>
<li>Understand of gaming self-exclusion programs. </li>
</ul>What we offer:<ul>
<li>Working for one of the largest and most respected employers in the Shoalhaven</li>
<li>Above Award rates + benefits!</li>
<li>A supportive and people-first workplace </li>
<li>Rewards &amp; recognition program</li>
<li>Growth &amp; Development opportunities</li>
<li>Uniform provided</li>
<li>Silver golf membership</li>
<li>50% discount on meals during shifts</li>
</ul>

Bar Attendants & Gaming Hosts - Multiple roles

Our mission is clear and impactful: “We care for the Shoalhaven – every person, every time, in everything we do.”We are dedicated to providing both excellence and opportunity to our entire team throughout their hospitality career. Our core values of SESG are lived and breathed every day. The cornerstone of all interactions between team members and the community are based on RESPECT, ensuring everyone feels valued and heard. We advocate for OPENNESS through transparency and honesty, creating an atmosphere of trust. We EMPOWER our community and team by providing the resources and opportunities essential for growth and success. And lastly, we believe in COLLABORATION and understand that working together strengthens the team and enhances our impact on the community.Why we have this role…This role assists in driving marketing initiatives and promotional activities of our venues, ensuring that our brand presence is maximised both online and in-venue. The ideal candidate will have a passion for hospitality, a knack for strategic marketing, and the ability to implement engaging promotional campaigns that attracts and engages visitors and guests.What key responsibilities does this role have? <ul>
<li>Support the development and execution of dynamic marketing plans to showcase our venues and offerings.</li>
<li>Coordinate multi-channel advertising campaigns, spanning social media, print, and digital platforms, ensuring cohesive messaging across all touchpoints.</li>
<li>Work closely with the Sales and Marketing Manager to identify key promotional opportunities, crafting innovative strategies that drive attention and engagement.</li>
<li>Assist in the creation of eye-catching marketing materials, including brochures, flyers, digital content, and advertisements, to elevate brand presence.</li>
<li>Track and analyse the performance of marketing campaigns, continuously adjusting strategies to meet objectives and optimise results.</li>
<li>Maintain a vibrant and engaging online presence across social media platforms and our website, ensuring content is both relevant and aligned with our brand identity.</li>
<li>Organise and execute promotional events and special offers that captivate and excite our audiences.</li>
<li>Stay on top of the latest industry trends and competitor activities, using insights to identify growth opportunities and drive innovation in our marketing efforts.</li>
<li>Administer, regularly innovate, and track the success of our loyalty programs, ensuring they thrive and evolve for long-term impact and sustainability.</li>
</ul>Ideal background…<ul>
<li>You possess a deep understanding of digital marketing strategies and tools, from paid media and digital campaigns to social media mastery. You’re not just a marketer – you’re a storyteller, able to craft compelling content that captivates and engages our target audiences.</li>
<li>As a creative, you’re always ahead of the curve, staying on top of the latest industry trends and seamlessly adapting them to different markets. </li>
<li>Juggling multiple campaigns and managing tight calendars? It’s second nature to you.</li>
<li>With a flair for organisation and eye for detail, you're skilled in using MS Office, social media scheduling platforms and design tools like Canva to bring your visions to life.</li>
<li>Thriving in a fast-paced, high-pressure environment is where you shine, consistently delivering results without compromising on creativity or quality.</li>
</ul>Capabilities we look for…Challenge the status quoDriven to make a difference!Customer-first approachActs with honesty integrity and ethics in everything they doBrings good vibes to the people around themThinks forward, reflects back - learning mentalityAmbitious but never arrogantLives the values - driven to help others

Shoalhaven Ex-Servicemens Club Limited

Company Overview