Australia

Eftsure, is a fast-scaling SaaS (Software-as-a-Service) Fraud Technology platform that protects the B2B payments of Australian businesses by providing real-time vendor (supplier) verification and real-time payment protection. In a world of explosive and evolving cybercrime and payment fraud we ensure our customers never pay the wrong people!​​​​​​​ Our vision is to be the Security Standard for B2B payments with continual platform evolution and international expansion.​​​​​​​ Our mission is to support the Australian business community to transact securely. We are looking for a Product Manger to join our growing team. This role is a permanent role and will report to our Product Management Lead. Role Summary: As a Product Manager, you will lead the charge in delivering exceptional products that solve real user problems and drive business impact. Collaborating cross-functionally, this role involves defining product vision, prioritising features, and shaping user stories to align with business goals and user requirements. You'll work closely with cross-functional teams to define and execute a product strategy that prioritizes customer needs, fosters innovation, and delivers meaningful outcomes. The Product Manager will excel in communication, conflict resolution, coaching and adaptive strategy refinement based on customer and market insights.As a valued member of the Eftsure team, your responsibilities will be to: <ul>
<li>Craft and communicate a compelling product vision, aligned with business objectives, to guide the development and evolution of products and features. </li>
<li>Conduct user research and usability testing to create deep understanding of the users, ensuring that product enhancements are user-centred and intuitive. </li>
<li>Use a data-driven approach to effectively prioritize business objectives, problems or opportunities and effective solutions based on business impact, effort, and strategic alignment. </li>
<li>Facilitate cross-functional workshops, brainstorming sessions, design sprints and tech spikes to foster creativity, innovation, and alignment across teams. </li>
<li>Collaborate with stakeholders to understand business goals, user needs, and technical constraints, facilitating informed decision-making and trade-off discussions to optimize resource allocation and maximize value delivery. </li>
<li>Focus on outcomes over outputs, setting clear objectives and key results (OKRs) that define success for each product initiative. </li>
<li>Continuously measure and evaluate product performance against key metrics, iterating and adapting strategies based on data-driven insights and user feedback. </li>
<li>Cultivate a culture of experimentation and learning, encouraging team members to test hypotheses, gather feedback, and iterate rapidly to drive product improvement. </li>
<li>Stay abreast of industry trends, emerging technologies, and best practices in product management, sharing insights and fostering a culture of continuous improvement within the organization. </li>
<li>Collaborate closely with engineering, design, marketing, sales, operations and other stakeholders to align priorities, streamline processes, and drive effective execution of product initiatives. </li>
</ul> Requirements (skills and experience): <ul>
<li>3+ years of proven experience as a Product Manager or in a similar product management role, with a successful track record. </li>
<li>Proficiency in Agile methodologies (e.g., Scrum, Kanban) and cross-functional team collaboration. </li>
<li>Strong analytical and problem-solving skills for data-informed decision-making. </li>
<li>Exceptional communication skills, both written and verbal, for effective information conveyance. </li>
<li>Ability to gather and interpret data, user feedback and market insights to drive product decisions. </li>
<li>Proficient in product discovery methodologies, prioritisation and planning. </li>
<li>Adept at motivating teams, managing conflict and driving strategic product development. </li>
<li>Strong business acumen and market awareness, aligning product strategies with business goals. </li>
<li>Bachelor's degree in a relevant field is an advantage but not mandatory. </li>
<li>Relevant certifications such as Certified Scrum Product Owner (CSPO) or Certified Agile Product Owner are an advantage but not mandatory. </li>
<li>Membership in product management or Agile-related associations, reflecting active community engagement are an advantage but not mandatory. </li>

</ul>At Eftsure we have a culture that demonstrates that our employees are our priority. Some of our benefits include: <ul>
<li>Birthday Leave </li>
<li>Floating Cultural Holidays </li>
<li>A day of leave to support a Charity </li>
<li>Annual Reimbursement of $250 for wellness expenses </li>
<li>Additional Training and Flexible Working Arrangements </li>
</ul>If this sounds like you, we would love to hear from you. Join us at Eftsure as we continue revolutionising digital security in B2B payments.

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Product Owner

DescriptionEftsure, is a fast-scaling SaaS (Software-as-a-Service) Fraud Technology platform that protects the B2B payments of Australian businesses by providing real-time vendor (supplier) verification and real-time payment protection. In a world of explosive and evolving cybercrime and payment fraud we ensure our customers never pay the wrong people!Our vision is to be the Security Standard for B2B payments with continual platform evolution and international expansion. Our mission is to support the Australian business community to transact securely. We are looking for a VP Customer Operations to join our growing team. This role is a permanent role and will report to our CEO.Role Summary:As an integral part of the Executive team, you will be responsible for leading the teams responsible for customer implementations, customer training, customer support and our verifications team. As a valued member of the Eftsure team, your responsibilities will be to:<ul>
<li>Setting the overall vision and strategic plan for the customer Implementations, Verifications and Support team, focusing on driving product adoption, leading customer outcomes, and experiences.</li>
<li>Implement and drive world class practices that will ensure the team is supporting our customers efficiently and effectively. </li>
<li>Increase product adoption and drive new business growth through greater advocacy and reference ability.</li>
<li>Drive programs and initiatives to create a culture of continuous improvement.</li>
<li>Partnering with the Sales, Product, Engineering, Support, and Operations teams to deliver the best possible customer experience.</li>
<li>Be a customer champion, ensuring their views are represented in the company and are used to drive continual improvement measures that increase customer satisfaction.</li>
<li>Address escalated customer issues with speed and urgency, orchestrating resources across the company as appropriate.</li>
<li>Be an inspirational role model by challenging and maximizing the team strengths and aligning their efforts to the mission, vision, and organizational strategy.</li>
</ul>Requirements (skills and experience):<ul>
<li>Strong and demonstrated strategic leadership</li>
<li>Successfully developed and implemented strategies and initiatives aligned with business objectives, market trends, and customer needs to enhance the customer service experience.</li>
<li>The ability to drive business requirements for development requests and liaise with developers.</li>
<li>Demonstrated ability to lead managers and successfully manage global, distributed teams across cultures, lines of business, and geographies.</li>
<li>Successful experience leading large high performing teams.</li>
<li>A strong work ethic and focus on delivery.</li>
<li>Excellent interpersonal skills and the ability to collaborate effectively across teams.</li>
<li>Demonstrate the Eftsure values in your day-to-day work with your team members and customers.</li>
</ul>At Eftsure we have a culture that demonstrates that our employees are our priority.Some of our benefits include:<ul>
<li>Birthday Leave</li>
<li>Floating Cultural Holidays</li>
<li>A day of leave to support a Charity</li>
<li>Annual Reimbursement of $250 for wellness expenses</li>
<li>Additional Training and Flexible Working Arrangements</li>
</ul>If this sounds like you, we would love to hear from you. Join us at Eftsure as we continue revolutionising digital security in B2B payments.

VP, Customer Operations 

DescriptionEftsure, is a fast-scaling SaaS (Software-as-a-Service) Fraud Technology platform that protects the B2B payments of Australian businesses by providing real-time vendor (supplier) verification and real-time payment protection. In a world of explosive and evolving cybercrime and payment fraud we ensure our customers never pay the wrong people!Our vision is to be the Security Standard for B2B payments with continual platform evolution and international expansion. Our mission is to support the Australian business community to transact securely. We are looking for a Program Manager to join our growing team. This role is a permanent role and will report to our Global CEO.Role Summary:The Program Manager is a pivotal role responsible for driving and overseeing a range of internal projects that cater to the strategic and operational objectives of our SaaS organization. The role requires extensive collaboration with cross-functional teams to ensure the successful execution and completion of key initiatives.As a valued member of the Eftsure team, your responsibilities will be to:<ul>
<li>Lead end-to-end project planning, coordination, and execution.</li>
<li>Work with stakeholders to define project scope, objectives, and deliverables.</li>
<li>Monitor, track, and report on project milestones, ensuring timely and successful completion.</li>
<li>Take the lead on emergent projects, ensuring alignment with the company's larger objectives.</li>
<li>Offer expertise and guidance to various teams across the organization as needed.</li>
<li>Break down complex projects into actionable tasks and sub-tasks.</li>
<li>Assign task ownership to appropriate team members based on skill sets and bandwidth along with relevant due dates.</li>
<li>Ensure timely allocation of resources, based on project requirements.</li>
<li>Analyse post-project data to determine efficiency and areas for process enhancement.</li>
<li>Stay updated on best practices in project management to drive innovation and continuous improvement.</li>
<li>Maintain comprehensive project documentation to ensure consistency and knowledge transfer.</li>
</ul>Requirements (skills and experience):<ul>
<li>Strong interpersonal and communication skills </li>
<li>Ability to manage stakeholder relationships and expectations. </li>
<li>Strong attention to detail</li>
<li>Proficiency in Project management tool</li>
<li>Strong in documentation and budget tracking</li>
<li>Excellent time management skill</li>
</ul>At Eftsure we have a culture that demonstrates that our employees are our priority.Some of our benefits include:•	Birthday Leave•	Floating Cultural Holidays•	A day of leave to support a Charity•	Annual Reimbursement of $250 for wellness expenses•	Additional Training and Flexible Working ArrangementsIf this sounds like you, we would love to hear from you. Join us at Eftsure as we continue revolutionising digital security in B2B payments.

Program Manager

DescriptionEftsure, is a fast-scaling SaaS (software-as-a-service) fraud technology platform that protects the B2B payments of Australian businesses by providing real-time vendor/supplier verification and real-time payment protection. In a world of explosive and evolving cybercrime and payment fraud we ensure our customers never pay the wrong people!Our vision is to be the security standard for B2B payments with continual platform evolution and international expansion. Our mission is to support the Australian business community to transact securely. We are looking for a Lawyer to join our growing team. This role is a permanent role and will report to our Head of Legal.Role Summary:This is a fantastic opportunity to join a fast growing, homegrown Australian business in the FinTech space. As a Lawyer in the Legal team, you’ll use your IT, SaaS, contract and privacy law knowledge and skills to support our global operations. This role would be perfect for a first move from private practice to in-house or someone looking for a change. As a valued member of the Eftsure team, your responsibilities will be to:<li>Providing legal, commercial and strategic advice on a range of matters including sales and marketing opportunities, partnership arrangements, privacy queries, technology contracts, contentious matters and intellectual property law support. </li><li>Drafting, negotiating and advising on various types of agreements including referral arrangements, SaaS agreements and other general technology and commercial agreements such as licensing, cloud, consultancy and MSAs.</li><li>Cross-functional collaboration on various global projects. </li><li>Keeping on top of regulatory developments and providing recommendations to the wider business on compliance with any changes.</li><li>Supporting Eftsure’s risk and compliance function by advising on legal risks and risk minimisation strategies. </li><li>Working with external legal counsel, when necessary.</li><li>Reviewing and updating Eftsure’s policies and procedures to ensure regulatory compliance. </li>Requirements (skills and experience):<li>Minimum 3-5 years PQE gained in a top or leading mid-tier firm and/or relevant in-house experience.</li><li>Current Australian practising certificate.</li><li>Contract law experience is essential.</li><li>Technology, IP and privacy law experience is highly regarded.</li><li>For candidates from private practice, client secondment experience is highly regarded.</li><li>Strong attention to detail.</li><li>Ability to translate complex legal issues for non-lawyer colleagues. </li><li>Ability to manage time effectively and any competing priorities.</li><li>High integrity and brings humility to what we do.</li>Some of our benefits include:<li>Birthday leave</li><li>Floating cultural holidays</li><li>A day of leave to support a charity</li><li>Annual reimbursement of $250 for wellness expenses</li><li>Additional training and flexible working arrangements</li>If this sounds like you, we would love to hear from you. Join us at Eftsure as we continue revolutionising digital security in B2B payments.

Lawyer

Eftsure is a leading payment fraud prevention platform. In 2023, the AFR ranked us #41 in the 100 fastest-growing companies in Australia. Our software platform helps Finance teams safeguard their payments against the threats of cybercrime, errors, and fraud. The Business Development Manager (BDM) will work closely with the head of Sales to build lists of sales leads, and pitching these prospects to build Eftsure's client list in accordance with the targets provided. This role will have regular communication with the rest of the sales team in consult with what new leads are currently in the pipeline. Your responsibilities will include:• Generate new sales opportunities• Run sales demonstration with prospective customers• Negotiate sales contract including terms of service• Coordinate IT, compliance &amp; legal Reviews• Strive to obtain signed contract from customer• Handover customer to the Customer Success TeamWe are looking for people with an: <ul>
<li>Ambitious attitude</li>
<li>Strong and effective relationship builder</li>
<li>Strong interpersonal communication skills </li>
</ul>

Business Development Manager

Want to help fight Cybercrime? As Australia’s leading Fraud-Tech business, eftsure is looking for ambitious, articulate Sales Development Representatives who are fast, fearless and focused. Your goal is to contact outbound leads and engage inbound leads to secure meetings and opportunities for our sales team (BDMs). Join a business that’s already protecting the payments of many of Australia's biggest businesses while growing explosively. Your responsibilities include:<li>Cold calling leads - CFO's, Financial Controllers, Finance Managers.</li><li>Quickly develop an understanding of eftsure's ideal customer base and effectively showcase eftsure unique value propositions — whether through phone, email, or LinkedIn.</li><li>Take cold leads, warm them up and convert them into qualified opportunities for the BDMs with whom you'll be partnered.</li><li>Draft highly personalised emails that engage leads by helping them recognise the problems eftsure solves and the value it can offer to their organisations.</li><li>Enjoy creative license and demonstrate resourcefulness in managing limited time and resources wisely, to ensure you're always doing things that really matter and get you closer to success. </li>What you need to succeed:<li>Experience in a BDR or SDR role and are comfortable engaging leads on the phone.</li><li>A 'Hunter' mentality that enjoys seeking out new business</li><li>While you will receive training and resources, you can 'adapt and connect' , tailoring every conversation to a lead's unique circumstances,</li><li>Tenacity, ambition, enthusiasm and high energy.</li><li>Open and comfortable with direct feedback.</li><li>Ideally, you have experience at a growth-stage B2B SaaS company.</li><li>If you have experience selling to finance leaders or working in the financial and/or payments control environment that is advantageous.</li><li>You're familiar with CRMs like HubSpot or Salesforce</li>What we promise you:<li>A unique authentic team culture focused on your continued growth and development. </li><li>A balance of high performance and fun. </li><li>Because we offer a specific audience a unique solution to a rapidly growing problem, we promise much better earning opportunity than your current job</li>

Eftsure

Company Overview