Australia

New Zealand

About ASI Solutions
Technology is at its most powerful with the right people behind it. Since 1985, ASI Solutions has partnered with organisations across the public and private sectors to deliver meaningful, transformative IT solutions. Our focus is on helping customers maximise their technology investments through streamlined processes and future-ready capabilities. We are proud to foster a team culture built on expertise, collaboration, and long-standing trusted relationships.
What you’ll be working onAs a Field Service Technician, you’ll be out in the field delivering hands-on technical support and installations across a diverse customer base. This is a varied, fast-paced role where no two days look the same — from troubleshooting hardware issues onsite to supporting broader managed service environments.You’ll be:<ul>
<li>Performing onsite repairs, installations and configurations across laptops, desktops, and network devices</li>
<li>Diagnosing and resolving hardware issues, identifying faults beyond software and applications</li>
<li>Supporting customer environments through maintenance, patching, and proactive monitoring</li>
<li>Managing and updating tickets, incidents, and service requests with clear documentation</li>
<li>Travelling across NSW to support customers where needed</li>
<li>Collaborating with internal teams to ensure seamless service delivery</li>
<li>Contributing to a positive, solutions-focused team culture aligned to our values</li>
</ul>A bit about youYou enjoy being on the move, solving problems, and helping people get the most out of their technology. You bring both technical capability and strong interpersonal skills and take pride in owning your work from start to finish.You’ll thrive if you:<ul>
<li>Communicate clearly and build strong, trusted relationships</li>
<li>Stay organised and adaptable in a dynamic environment</li>
<li>Take ownership and follow through on commitments</li>
<li>Approach challenges with curiosity and a solutions mindset</li>
<li>Enjoy working independently while contributing to a team</li>
</ul>What you’ll bringEssential:<ul>
<li>Experience supporting desktop and hardware environments</li>
<li>Familiarity with IT service desk or ticketing systems</li>
<li>Strong troubleshooting skills across hardware devices</li>
<li>Excellent customer service and communication skills</li>
<li>Ability to manage competing priorities while maintaining quality outcomes</li>
<li>Valid driver’s licence and willingness to travel across NSW</li>
<li>Willingness to complete relevant background checks</li>
</ul>Desirable:<ul>
<li>Exposure to Lenovo and/or Microsoft device repairs</li>
<li>Experience within managed services environments</li>
<li>Familiarity with monitoring tools or proactive IT maintenance</li>

</ul>Why work with us?<ul>
<li>
Birthday Leave – Celebrate your special day with a paid day off.</li>
<li>
Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.</li>
<li>
Tech Product Discounts – Access exclusive savings on a wide range of technology products.</li>
<li>
Paid Parental Leave – Support for growing families with dedicated leave options.</li>
<li>
Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.</li>
<li>
Learning &amp; Development Opportunities – Grow your skills through training, certifications, and career progression pathways.</li>
<li>
Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.</li>
<li>
Diversity &amp; Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.</li>
<li>
Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.</li>
<li>
Supportive, Community-Driven Culture – We’re not just a team — we’re a connected, people-focused community making a meaningful impact.


</li>
</ul>

ASI Logo Master_Dark Teal.png

Field Service Technician

About ASI SolutionsASI Solutions is an Australian-owned technology partner focused on making lives easier through agile, reliable technology at scale.For nearly 40 years, ASI has supported education, government, and commercial organisations as technology environments have grown more complex and more critical to performance.Our approach is practical and outcomes-led. We take the time to understand what matters to each organisation before designing and delivering right-sized, de-risked solutions across managed services, cloud, security, data and AI, and digital skills.With national capability and local delivery teams, ASI helps customers move forward with clarity and confidence.Join a team that thinks boldlyAt ASI Solutions, we partner with organisations to simplify complexity and help them get more from their technology investments. As an Account Executive based in South Australia, you’ll play a key role in driving growth by identifying new opportunities, strengthening customer relationships, and delivering impactful IT solutions.You’ll work across a broad technology portfolio and collaborate with highly skilled technical specialists, service delivery teams, and vendor partners to deliver outcomes that matter.This role is ideal for someone who enjoys the balance of hunting for new business while also growing and nurturing existing customer relationships.What your day could look like<ul>
<li>Building strong customer relationships through a consultative and solutions-focused approach</li>
<li>Identifying and developing new business opportunities across the QLD market</li>
<li>Creating tailored proposals and presenting technology solutions aligned to customer needs</li>
<li>Collaborating with technical teams to scope and deliver right-sized solutions</li>
<li>Managing customer accounts and uncovering opportunities for upselling and cross-selling</li>
<li>Preparing quotes, contracts, and tender responses</li>
<li>Tracking pipeline activity and maintaining accurate CRM data</li>
<li>Keeping across industry trends and emerging technologies to support customer conversations</li>
<li>Working toward sales and customer satisfaction targets while maintaining a high level of service</li>
</ul>You’ll thrive in this role if you have:Essential<ul>
<li>Strong experience in technology sales, business development, or account management</li>
<li>A customer-centric approach with the ability to build trusted relationships</li>
<li>Experience selling IT solutions, managed services, infrastructure, cloud, or mobility solutions</li>
<li>Strong communication and negotiation skills</li>
<li>Experience developing proposals, quotes, and solution recommendations</li>
<li>Ability to manage competing priorities and work autonomously</li>
<li>A proactive mindset with a focus on achieving outcomes and delivering value</li>
</ul>Desirable<ul>
<li>Exposure to education, government, or enterprise customers</li>
<li>Experience working with Microsoft technologies, cloud platforms, or managed services offerings</li>
<li>Tender response experience</li>
<li>Familiarity with CRM and sales management platforms</li>
</ul>A bit about you…You’re commercially minded, naturally curious, and passionate about helping customers solve problems through technology. You enjoy collaborating with others, bringing fresh ideas to the table, and taking ownership of your work.Most importantly, you value relationships, act with integrity, and are motivated by contributing to a team that wins together.Why work with us?<ul>
<li>
Birthday Leave – Celebrate your special day with a paid day off.</li>
<li>
Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.</li>
<li>
Tech Product Discounts – Access exclusive savings on a wide range of technology products.</li>
<li>
Paid Parental Leave – Support for growing families with dedicated leave options.</li>
<li>
Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.</li>
<li>
Learning &amp; Development Opportunities – Grow your skills through training, certifications, and career progression pathways.</li>
<li>
Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.</li>
<li>
Diversity &amp; Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.</li>
<li>
Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.</li>
<li>
Supportive, Community-Driven Culture – We’re not just a team — we’re a connected, people-focused community making a meaningful impact.</li>
</ul>ASI Solutions encourages applications from candidates of all backgrounds and experiences. We believe diverse perspectives strengthen our team and help us deliver better outcomes for our customers and community.

Account Executive

About ASI SolutionsASI Solutions is an Australian-owned technology partner focused on making lives easier through agile, reliable technology at scale.For nearly 40 years, ASI has supported education, government, and commercial organisations as technology environments have grown more complex and more critical to performance.Our approach is practical and outcomes-led. We take the time to understand what matters to each organisation before designing and delivering right-sized, de-risked solutions across managed services, cloud, security, data and AI, and digital skills.With national capability and local delivery teams, ASI helps customers move forward with clarity and confidence.The OpportunityWe’re looking for a collaborative and commercially minded Security Services Manager to lead the delivery and continuous improvement of our security services practice and cyber security team. This role is ideal for someone who combines strong technical background with cybersecurity expertise with people leadership, customer engagement, and a passion for building secure, scalable environments.Reporting to the Chief Services Officer, you’ll play a key role in shaping security operations across both ASI and our customers. You’ll work closely with technical teams, leadership, customers, and vendors to ensure services are proactive, compliant, customer-focused, and continuously evolving.You will provide security advisory to ASI and its customers as a subject matter expert and be involved in technical delivery of cybersecurity solutions where required.This is an opportunity to influence how security services are delivered within a growing technology organisation that values innovation, agility, and trusted partnerships.What You’ll Be Working On<ul>
<li>Leading and mentoring a high-performing Security Services team, fostering collaboration, accountability, and growth.</li>
<li>Driving the delivery and continuous improvement of managed security services and cybersecurity initiatives.</li>
<li>Overseeing security audits, risk assessments, incident response activities, and compliance programs.</li>
<li>Supporting customers and internal stakeholders with practical cybersecurity advice and strategic guidance.</li>
<li>Be involved in senior technical delivery of cybersecurity solutions where required.</li>
<li>Enhancing security operations aligned to frameworks including ACSC Essential Eight and ISO27001.</li>
<li>Collaborating with cross-functional teams to embed security into projects, onboarding, operational processes, and service delivery.</li>
<li>Monitoring security KPIs, customer satisfaction metrics, and compliance outcomes to ensure service excellence.</li>
<li>Contributing to security awareness initiatives and promoting a strong security-first culture across the business.</li>
</ul>A Bit About You<ul>
<li>You enjoy balancing technical expertise with leadership and stakeholder engagement.</li>
<li>You’re someone who communicates clearly, builds trust quickly, and can translate complex security concepts into practical outcomes.</li>
<li>You thrive in environments where collaboration, continuous improvement, and customer experience matter.</li>
<li>You bring a proactive mindset and enjoy identifying opportunities to strengthen services, processes, and team capability.</li>
<li>You value accountability, teamwork, and finding smarter ways to solve problems.</li>
</ul>To Be Successful in This Role, You’ll BringEssential<ul>
<li>Strong experience working within cybersecurity, security operations, or IT security leadership environments and delivering cybersecurity solutions.</li>
<li>Experience leading, mentoring, or developing technical teams.</li>
<li>Strong knowledge of security frameworks and standards such as ACSC Essential Eight and ISO27001.</li>
<li>Experience managing security incidents, risk management activities, and operational security services.</li>
<li>Excellent communication and stakeholder management skills across technical and non-technical audiences.</li>
<li>Ability to build trusted relationships with customers, vendors, and internal teams.</li>
<li>Experience balancing multiple priorities while maintaining service quality and responsiveness.</li>
</ul>Desirable<ul>
<li>Industry certifications such as CISSP, CISM, or ISO27001 Lead Implementer.</li>
<li>Experience with process improvement, service optimisation, or security product development.</li>
<li>Exposure to managed services or customer-facing consulting environments.</li>
<li>Experience contributing to business growth, customer success, or service innovation initiatives.</li>
</ul>Why work with us?<ul>
<li>
Birthday Leave – Celebrate your special day with a paid day off.</li>
<li>
Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.</li>
<li>
Tech Product Discounts – Access exclusive savings on a wide range of technology products.</li>
<li>
Paid Parental Leave – Support for growing families with dedicated leave options.</li>
<li>
Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.</li>
<li>
Learning &amp; Development Opportunities – Grow your skills through training, certifications, and career progression pathways.</li>
<li>
Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.</li>
<li>
Diversity &amp; Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.</li>
<li>
Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.</li>
<li>
Supportive, Community-Driven Culture – We’re not just a team — we’re a connected, people-focused community making a meaningful impact.</li>

At ASI Solutions, we know that diverse experiences and perspectives strengthen teams and drive better outcomes. If this opportunity interests you, we encourage you to apply — even if your experience doesn’t perfectly align with every requirement listed.
</ul>

Security Services Manager

About ASI SolutionsASI Solutions is an Australian-owned technology partner focused on making lives easier through agile, reliable technology at scale.For nearly 40 years, ASI has supported education, government, and commercial organisations as technology environments have grown more complex and more critical to performance.Our approach is practical and outcomes-led. We take the time to understand what matters to each organisation before designing and delivering right-sized, de-risked solutions across managed services, cloud, security, data and AI, and digital skills.With national capability and local delivery teams, ASI helps customers move forward with clarity and confidence.Join a team that thinks boldlyAt ASI Solutions, we partner with organisations to simplify complexity and help them get more from their technology investments. As an Account Executive with a focus on the education sector based in Queensland, you’ll play a key role in driving growth by identifying new opportunities, strengthening customer relationships, and delivering impactful IT solutions.You’ll work across a broad technology portfolio and collaborate with highly skilled technical specialists, service delivery teams, and vendor partners to deliver outcomes that matter.This role is ideal for someone who enjoys the balance of hunting for new business while also growing and nurturing existing customer relationships.What your day could look like<ul>
<li>Building strong customer relationships through a consultative and solutions-focused approach</li>
<li>Identifying and developing new business opportunities across the QLD market</li>
<li>Creating tailored proposals and presenting technology solutions aligned to customer needs</li>
<li>Collaborating with technical teams to scope and deliver right-sized solutions</li>
<li>Managing customer accounts and uncovering opportunities for upselling and cross-selling</li>
<li>Preparing quotes, contracts, and tender responses</li>
<li>Tracking pipeline activity and maintaining accurate CRM data</li>
<li>Keeping across industry trends and emerging technologies to support customer conversations</li>
<li>Working toward sales and customer satisfaction targets while maintaining a high level of service</li>
</ul>You’ll thrive in this role if you have:Essential<ul>
<li>Strong experience in technology sales, business development, or account management</li>
<li>A customer-centric approach with the ability to build trusted relationships</li>
<li>Experience selling IT solutions, managed services, infrastructure, cloud, or mobility solutions</li>
<li>Strong communication and negotiation skills</li>
<li>Experience developing proposals, quotes, and solution recommendations</li>
<li>Ability to manage competing priorities and work autonomously</li>
<li>A proactive mindset with a focus on achieving outcomes and delivering value</li>
</ul>Desirable<ul>
<li>Exposure to education, government, or enterprise customers</li>
<li>Experience working with Microsoft technologies, cloud platforms, or managed services offerings</li>
<li>Tender response experience</li>
<li>Familiarity with CRM and sales management platforms</li>
</ul>A bit about you…You’re commercially minded, naturally curious, and passionate about helping customers solve problems through technology. You're passionate about education, relationship-building, and purposeful technology conversations. You enjoy collaborating with others, bringing fresh ideas to the table, and taking ownership of your work.Most importantly, you value relationships, act with integrity, and are motivated by contributing to a team that wins together.Why work with us?<ul>
<li>
Birthday Leave – Celebrate your special day with a paid day off.</li>
<li>
Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.</li>
<li>
Tech Product Discounts – Access exclusive savings on a wide range of technology products.</li>
<li>
Paid Parental Leave – Support for growing families with dedicated leave options.</li>
<li>
Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.</li>
<li>
Learning &amp; Development Opportunities – Grow your skills through training, certifications, and career progression pathways.</li>
<li>
Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.</li>
<li>
Diversity &amp; Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.</li>
<li>
Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.</li>
<li>
Supportive, Community-Driven Culture – We’re not just a team — we’re a connected, people-focused community making a meaningful impact.</li>
</ul>ASI Solutions encourages applications from candidates of all backgrounds and experiences. We believe diverse perspectives strengthen our team and help us deliver better outcomes for our customers and community.

About ASI SolutionsTechnology is at its most powerful with the right people behind it. Since 1985, ASI Solutions has partnered with organisations across the public and private sectors to deliver meaningful, transformative IT solutions. Our focus is on helping customers maximise their technology investments through streamlined processes and future-ready capabilities. We are proud to foster a team culture built on expertise, collaboration, and long-standing trusted relationships.What you will be working on<ul>
<li>Partnering with leaders as a trusted advisor across the employee lifecycle</li>
<li>Providing sound, practical guidance on employee and industrial relations matters</li>
<li>Supporting and improving key people processes, including performance and remuneration reviews</li>
<li>Strengthening leadership capability through coaching, feedback and values-led support</li>
<li>Leading or contributing to projects across culture, engagement, policy, systems and process improvement</li>
<li>Using data, systems and emerging tools, including AI, to improve efficiency and employee experience</li>
<li>Informally mentoring junior team members and contributing to a strong, collaborative PC&amp;S function</li>
</ul>A bit about youYou’re a true HR generalist with strong partnering capability and a calm, credible approach. You know how to balance empathy with accountability, and you’re comfortable supporting leaders through both day-to-day people matters and more complex situations. You bring strong judgement, employee and industrial relations confidence, and a practical mindset when it comes to improving how work gets done.You’re also someone who builds trust through follow-through, communicates clearly, and enjoys helping leaders step up and own their people responsibilities.Essential criteria<ul>
<li>Strong HR generalist experience across the employee lifecycle</li>
<li>Demonstrated experience partnering with leaders in a business-facing HR role</li>
<li>Strong employee and industrial relations knowledge, including experience managing more complex matters</li>
<li>Experience owning or playing a key role in performance review and remuneration review processes</li>
<li>Ability to coach leaders with clarity, confidence and care</li>
<li>Strong communication, judgement and relationship-building skills</li>
<li>Experience improving people processes, systems or ways of working</li>
<li>Comfort using technology and AI tools to improve efficiency, insight or employee experience</li>
<li>Ability to work effectively across distributed teams and changing priorities</li>
</ul>Desirable criteria<ul>
<li>Experience across multi-site or international workforces</li>
<li>Exposure to culture, engagement, EVP or leadership capability initiatives</li>
<li>Involvement in mergers and acquisitions</li>
<li>Experience leading people projects end-to-end</li>
</ul>Why work with us?Birthday Leave – Celebrate your special day with a paid day off.
Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.
Tech Product Discounts – Access exclusive savings on a wide range of technology products.
Paid Parental Leave – Support for growing families with dedicated leave options.
Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.
Learning &amp; Development Opportunities – Grow your skills through training, certifications, and career progression pathways.
Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.
Diversity &amp; Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.
Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.
Supportive, Community-Driven Culture – We’re not just a team — we’re a connected, people-focused community making a meaningful impact.

People, Culture & Sustainability Business Partner 

About ASI Solutions

Technology is at its most powerful with the right people behind it. Since 1985, ASI Solutions has partnered with organisations across the public and private sectors to deliver meaningful, transformative IT solutions. Our focus is on helping customers maximise their technology investments through streamlined processes and future-ready capabilities. We are proud to foster a team culture built on expertise, collaboration, and long-standing trusted relationships.
What you’ll be working onAs a Casual Field Service Technician, you’ll be out in the field delivering hands-on technical support and installations across a diverse customer base. This is a varied, fast-paced role where no two days look the same — from troubleshooting hardware issues onsite to supporting broader managed service environments.You’ll be:<ul>
<li>Performing onsite repairs, installations and configurations across laptops, desktops, and network devices</li>
<li>Diagnosing and resolving hardware issues, identifying faults beyond software and applications</li>
<li>Supporting customer environments through maintenance, patching, and proactive monitoring</li>
<li>Managing and updating tickets, incidents, and service requests with clear documentation</li>
<li>Travelling across NSW to support customers where needed</li>
<li>Collaborating with internal teams to ensure seamless service delivery</li>
<li>Contributing to a positive, solutions-focused team culture aligned to our values</li>
</ul>A bit about youYou enjoy being on the move, solving problems, and helping people get the most out of their technology. You bring both technical capability and strong interpersonal skills and take pride in owning your work from start to finish.You’ll thrive if you:<ul>
<li>Communicate clearly and build strong, trusted relationships</li>
<li>Stay organised and adaptable in a dynamic environment</li>
<li>Take ownership and follow through on commitments</li>
<li>Approach challenges with curiosity and a solutions mindset</li>
<li>Enjoy working independently while contributing to a team</li>
</ul>What you’ll bringEssential:<ul>
<li>Experience supporting desktop and hardware environments</li>
<li>Familiarity with IT service desk or ticketing systems</li>
<li>Strong troubleshooting skills across hardware devices</li>
<li>Excellent customer service and communication skills</li>
<li>Ability to manage competing priorities while maintaining quality outcomes</li>
<li>Valid driver’s licence and willingness to travel across NSW</li>
<li>Willingness to complete relevant background checks</li>
</ul>Desirable:<ul>
<li>Exposure to Lenovo and/or Microsoft device repairs</li>
<li>Experience within managed services environments</li>
<li>Familiarity with monitoring tools or proactive IT maintenance</li>

</ul>Why work with us?<ul>
<li>
Birthday Leave – Celebrate your special day with a paid day off.</li>
<li>
Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.</li>
<li>
Tech Product Discounts – Access exclusive savings on a wide range of technology products.</li>
<li>
Paid Parental Leave – Support for growing families with dedicated leave options.</li>
<li>
Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.</li>
<li>
Learning &amp; Development Opportunities – Grow your skills through training, certifications, and career progression pathways.</li>
<li>
Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.</li>
<li>
Diversity &amp; Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.</li>
<li>
Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.</li>
<li>
Supportive, Community-Driven Culture – We’re not just a team — we’re a connected, people-focused community making a meaningful impact.


</li>
</ul>

Managed Service Desk EngineerFull-Time | Permanent | Hybrid (Belconnen, ACT)About ASI SolutionsTechnology is at its most powerful with the right people behind it. Since 1985, ASI Solutions has partnered with organisations across the public and private sectors to deliver meaningful, transformative IT solutions. Our focus is on helping customers maximise their technology investments through streamlined processes and future-ready capabilities. We are proud to foster a team culture built on expertise, collaboration, and long-standing trusted relationships.What you’ll be working onAs a Managed Service Desk Engineer, you’ll play a key role in delivering high-quality technical support across a diverse client environment. Working within our Managed Services team, you’ll be the first point of contact for end users—resolving issues, maintaining strong communication, and ensuring a seamless support experience.You’ll be:<ul>
<li>Providing Level 1–2 support across Microsoft 365, Windows environments, and business applications</li>
<li>Troubleshooting desktop, network, printing, and access-related issues</li>
<li>Managing and triaging tickets, ensuring timely resolution aligned to SLAs</li>
<li>Escalating complex issues with clear documentation and diagnostics</li>
<li>Communicating with customers in a clear, professional, and approachable way</li>
<li>Contributing to proactive maintenance, patching, and continuous improvement initiatives</li>
<li>Collaborating with internal teams to deliver consistent, high-quality outcomes</li>
</ul>This is a role where your curiosity, problem-solving mindset, and commitment to customer experience will set you up for success.A bit about youYou’re someone who enjoys solving problems and helping people. You bring a strong customer-first mindset and take pride in delivering clear, reliable support.You’ll bring:<ul>
<li>Hands-on experience in a service desk or IT support environment (MSP experience highly regarded)</li>
<li>Confidence troubleshooting Microsoft 365, Windows OS, and end-user devices</li>
<li>Strong communication skills, with the ability to explain technical concepts in simple terms</li>
<li>The ability to manage competing priorities and stay organised in a fast-paced environment</li>
<li>A collaborative mindset — you enjoy sharing knowledge and supporting your team</li>
<li>A proactive approach to learning, with interest in certifications and growing your technical capability</li>
</ul>Essential criteria<ul>
<li>Demonstrated experience in a service desk or technical support role</li>
<li>Exposure to Microsoft 365, Windows desktop environments, and basic server or cloud concepts</li>
<li>Foundational understanding of Active Directory, networking concepts, and endpoint management</li>
<li>Experience working with ticketing systems and maintaining clear documentation</li>
<li>Strong communication and stakeholder engagement skills</li>
<li>Eligible to obtain and maintain a Baseline Security Clearance</li>
<li>Ability to obtain a Working with Children Check</li>
</ul>Desirable<ul>
<li>Exposure to Azure, Intune, or virtualisation technologies (e.g. VMware, Hyper-V)</li>
<li>Experience with backup or RMM tools</li>
<li>Progress toward relevant certifications (Microsoft or similar)</li>
</ul>Why work with us?<ul>
<li>
Birthday Leave – Celebrate your special day with a paid day off.</li>
<li>
Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.</li>
<li>
Tech Product Discounts – Access exclusive savings on a wide range of technology products.</li>
<li>
Paid Parental Leave – Support for growing families with dedicated leave options.</li>
<li>
Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.</li>
<li>
Learning &amp; Development Opportunities – Grow your skills through training, certifications, and career progression pathways.</li>
<li>
Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.</li>
<li>
Diversity &amp; Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.</li>
<li>
Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.</li>
<li>
Supportive, Community-Driven Culture – We’re not just a team — we’re a connected, people-focused community making a meaningful impact.</li>
</ul>We welcome applicants from all backgrounds and experiences. If you’re passionate about technology and enjoy helping people, we’d love to hear from you.

Managed Service Desk Engineer

About ASI SolutionsTechnology is at its most powerful with the right people behind it. Since 1985, ASI Solutions has partnered with organisations across the public and private sectors to deliver meaningful, transformative IT solutions. Our focus is on helping customers maximise their technology investments through streamlined processes and future-ready capabilities. We are proud to foster a team culture built on expertise, collaboration, and long-standing trusted relationships.What you’ll be working onThis is a hands-on role where you’ll play a key part in shaping how automation supports the business. You’ll work across core systems to remove friction, improve efficiency, and enable teams to focus on high-value work.
You’ll be:<ul>
<li>Designing and building automated workflows that reduce manual effort and improve service delivery</li>
<li>Developing scripts and integrations across platforms such as Microsoft 365, PSA/RMM tools, and internal systems</li>
<li>Creating and maintaining API integrations to ensure seamless data flow between systems</li>
<li>Partnering with stakeholders to identify opportunities for smarter, more efficient ways of working</li>
<li>Building dashboards and reports that provide meaningful operational insights</li>
<li>Maintaining clear, reliable documentation and contributing to a well-governed automation environment</li>
</ul>This role is ideal for someone who enjoys solving problems, improving processes, and seeing the tangible impact of their work across a business.A bit about youYou’re someone who enjoys connecting the dots between systems, processes, and people. You take ownership, stay curious, and aren’t afraid to challenge how things are done to find a better way.
You bring:<ul>
<li>Strong experience working with scripting (e.g. PowerShell or Python) in Microsoft environments</li>
<li>Hands-on experience building integrations using APIs (REST, JSON, webhooks)</li>
<li>A problem-solving mindset with the ability to translate business needs into technical solution</li>
<li>Clear communication skills, with the ability to work with both technical and non-technical stakeholders</li>
<li>A proactive approach — you look for opportunities to improve, not just maintain</li>
<li>A collaborative mindset, aligned to owning outcomes, getting things done, winning together, and thinking boldly
</li>
</ul>Essential criteria<ul>
<li>Experience in an Automation Engineer, Systems Engineer, or similar role focused on process improvement</li>
<li>Strong scripting capability (PowerShell highly regarded)</li>
<li>Experience integrating systems using APIs and structured data</li>
<li>Ability to document solutions clearly and maintain version control practices
</li>
</ul>Desirable criteria<ul>
<li>Exposure to PSA/RMM platforms (e.g. Autotask)</li>
<li>Experience with Power BI or similar reporting tools</li>
<li>Familiarity with low-code automation platforms (e.g. Power Automate)</li>
<li>Experience working in Agile or project-based environments</li>
<li>Exposure to IT documentation platforms (e.g. ITGlue)
</li>
</ul>Why work with us?Birthday Leave – Celebrate your special day with a paid day off.
Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.
Tech Product Discounts – Access exclusive savings on a wide range of technology products.
Paid Parental Leave – Support for growing families with dedicated leave options.
Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.
Learning &amp; Development Opportunities – Grow your skills through training, certifications, and career progression pathways.
Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.
Diversity &amp; Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.
Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.
Supportive, Community-Driven Culture – We’re not just a team — we’re a connected, people-focused community making a meaningful impact.

Automation Engineer

About ASI SolutionsTechnology is at its most powerful with the right people behind it. Since 1985, ASI Solutions has partnered with organisations across the public and private sectors to deliver meaningful, transformative IT solutions. Our focus is on helping customers maximise their technology investments through streamlined processes and future-ready capabilities. We are proud to foster a team culture built on expertise, collaboration, and long-standing trusted relationships.The OpportunityAt ASI, our Field Services team is the face of our customer experience. You’re not just fixing devices, you’re building trust, reducing disruption, and making technology feel seamless.Based in West Perth, you’ll work closely with customers and internal teams to deliver reliable, high-quality on-site support. You’ll embody our values of Win Together and Own the Outcome every day.What You’ll Be Working OnAs a Field Services Technician, you’ll be the trusted technical expert on the ground — solving problems where they happen. Working primarily across metro WA customer sites, you’ll deliver hands-on support across hardware, devices, and infrastructure environments.Your days will include:<ul>
<li>Diagnosing and repairing laptops, desktops, servers, and networking equipment in line with ASI’s standard operating procedures</li>
<li>Installing and configuring desktop hardware, operating systems, and peripherals</li>
<li>Assembling and deploying PCs, monitors, and associated equipment</li>
<li>Isolating hardware faults from software/application issues with confidence</li>
<li>Logging and managing incidents within IT ticketing systems</li>
<li>Delivering responsive, professional on-site support</li>
<li>Collaborating with Service Desk, Managed Services, Warehouse and customer stakeholders to ensure seamless outcomes</li>
</ul>A Bit About YouYou’re someone who thrives in hands-on environments and takes pride in solving problems properly the first time. You bring:Essential Experience &amp; Skills<ul>
<li>Strong experience supporting desktop or store-based hardware environments</li>
<li>Proven troubleshooting capability across hardware, desktop environments, and interactive whiteboards</li>
<li>Experience using IT service desk/ticketing tools and working within structured SLAs</li>
<li>The ability to manage competing priorities while maintaining excellent customer service</li>
<li>Clear, confident verbal and written communication skills</li>
<li>A valid Australian driver’s licence</li>
<li>Willingness to complete Police and Working With Children Checks</li>
</ul>Desirable<ul>
<li>Experience with Lenovo and/or Microsoft manufacturer repairs</li>
<li>Exposure to multi-site environments or education/government clients</li>
</ul>Beyond technical capability, you:<ul>
<li>Stay calm under pressure</li>
<li>Communicate clearly with both technical and non-technical stakeholders</li>
<li>Take accountability and follow through</li>
<li>Bring a proactive, “Get Stuff Done” mindset</li>
<li>Adapt quickly when priorities shift</li>
</ul>Why work with us?<ul>
<li>Birthday Leave – Celebrate your special day with a paid day off.</li>
<li>Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.</li>
<li>Tech Product Discounts – Access exclusive savings on a wide range of technology products.</li>
<li>Paid Parental Leave – Support for growing families with dedicated leave options.</li>
<li>Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.</li>
<li>Learning &amp; Development Opportunities – Grow your skills through training, certifications, and career progression pathways.</li>
<li>Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.</li>
<li>Diversity &amp; Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.</li>
<li>Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.</li>
<li>Supportive, Community-Driven Culture – We’re not just a team — we’re a connected, people-focused community making a meaningful impact.</li>
</ul>

ASI SOLUTIONS

Career Opportunities